FAQ
GENERAL QUESTIONS
HOW DO I GET STARTED?
It’s very easy…contact us with your requirements. DoMuch will work with you to design, implement and print, we supply the best quality garments, hats and accessories you may require.
HOW LONG DOES IT TAKE TO CUSTOMIZE A TEAM JERSY?
Once the details, names, numbers, and printing is completed we require about 7-10 business days to do a customized order. We also carry pre-cut letters and numbers so we can customize your jersey quickly.
CAN I SCREEN PRINT AND HEAT PRESS MY CLOTHING?
Yes of course. We can create a print with ink and decorate it with glitter and embellishments. We can also print your logo on the front and add names and numbers on the back. Or we can print and overlay…the ideas are endless we can help!
WILL THE INK OR VINYL WASH OFF THE CLOTHING?
The processes we use are industry standards and very durable because the ink/vinyl/transfers are pressed into the fabric and this allows it to permeate deep down into the garment. Once it cures it is near impossible to get it off. None of the methods mentioned are inferior to each other. Any of these prints can survive hundreds of wash cycles if they’re cured and applied correctly. Most vendors say that print will outsurvive the garment and that is very acceptable to the customer.
WHAT FABRICS ARE BEST FOR PRINTING?
We prefer to work with cotton or cotton-polyester blends. On certain materials, the ink will bleed giving less than perfect results. If we cannot print on a certain type of garment then we prefer to use embroidery.
HOW GOOD IS THE QUALITY OF YOUR CLOTHING?
We use apparel that is of the highest quality. Our vendors and suppliers are always accessible and reliable and provide us with professional guidance to what garments are suitable for what process. In addition to carrying a variety of quality products, they stand behind their brands.
WHAT DO YOU NEED TO GET STARTED?
Commonly we start the process with what you need to print? If you have a logo or design we can work with the process takes very little time. We require all logos or designs to be in Adobe Illustrator format. If you need a design created it can take some additional time.
HOW LONG WILL IT TAKE TO GET SHIRTS DONE?
Once your artwork is approved we require 1 day to prepare the Screens and then we begin. A typical order from start to finish takes between 5-7 days.
WHAT PRODUCTS CAN I CHOOSE FROM?
DoMuch Concepts works closely with local suppliers to provide high-quality garment selections. There are thousands of items to choose from!
HOW IS THE SIZING?
Generally speaking, our clothing fits true to size. That means if you normally wear M, we’d suggest getting M. If you like oversized fits, go one size up. For more info, visit the size guide for the individual item.
HOW DO I TAKE CARE/LAUNDER MY PIECES?
Because our apparel is customized, we suggest you carefully wash by:
- Turning the garments inside out
- Machine washes cold
- Washing your clothes in cooler water helps prevent fading both of the fabric and printed colours
- Avoid harsh cleaning detergents or bleach to ensure the best protection for your new favourite garment
- Hang to dry to avoid cracking and damage to the print
- You may wish to dry your clothes in a warm dryer inside out
SCREEN PRINTING
WHAT IS SCREEN PRINTING?
Screen printing is the process of pressing ink through a stencilled mesh screen to create a printed design. The stencilled design is transferred onto a flat surface using a mesh screen, ink and a squeegee. The ink cures at (approx. 150 °C (300 °F) allowing it to dry onto the surface it’s printed on. The process is sometimes referred to as ‘silk screening’ or ‘silkscreen printing’. Designs made using the screen printing technique may use just one shade of ink or several. In the case of multicoloured items, the colours must be applied in individual layers, using separate stencils for each ink.
HOW MANY COLOURS CAN I PRINT?
At DoMuch Concepts, we use a Riley Hopkins 6 colour press. So we can print in 6 colours.
WILL THE INK WASH OFF THE CLOTHING?
The process of screen printing is very durable because the ink is pressed into the fabric this allows the ink to permeate deep down into the garment. Once the ink cures it is near impossible to get it off.
WHAT FABRICS ARE BEST SUITED FOR SCREEN PRINTING?
We prefer to work with cotton or cotton-polyester blends. On certain materials, the ink will bleed giving less than perfect results. If we cannot print on your garment we can definitely aid you with getting it embroidered.
HEAT PRESS PRINTING
WHAT IS HEAT PRESS PRINTING?
Heat press printing is the process that applies a type of decorative material by a machine that presses a transfer onto a garment. Using high temperatures and heavy pressures for a certain amount of time, the transfer is permanently embedded into the garment. A heat press machine is a piece of equipment that is used to apply vinyl, screen printed transfers, and other types of transfers to t-shirts, hoodies, bags, caps and other apparel. Basically, it is a way to decorate apparel with your desired design so that the ink, adhesive, or vinyl actually melts a little into the fabric of the shirt becoming part of the garment.
WHAT IS A TRANSFER?
A transfer is made up of special papers, inks, and materials. There are many types of material we use cad-cut material, transfer paper, rhinestones, and plastisol transfers are some examples of what we can heat transfer onto garments. Some inks are adhered and embedded to the surface of the material, while others are sitting on the surface of the material. This is why jersey customization is done with a heat transfer because each player has a different name and number.
WHAT TRANSFERS SHOULD I USE?
The type of transfer you select depends greatly on the effect, use of the garment and type of clothing you are using. Each garment you select has a unique temperature it can be heated to and each transfer has a specific heat and pressure to make it adhere to the garment. Taking everything into consideration DoMuch Concepts will work with you to meet your needs.
WHAT TYPE OF MACHINE DO YOU USE?
DoMuch Concepts uses the latest technology, the Hotronix Fusion Heat Press.
EMBROIDERY
WHAT IS EMBROIDERY?
It’s the process of sewing a design onto a piece of clothing or fabric. The amount of time it takes to complete one garment depends on the number of stitches in a design rather than the colour count. Custom embroidery is the second most popular method of embellishment. The embroidery machine weaves threads in and out of clothing in order to create an intricate design. One thread at a time, the design starts coming to life. Embroidery results in a high-quality finish which allows the garment to stand out.
DIRECT TO GARMENT PRINTING (DTG)
WHAT IS DTG?
It is the process of printing graphics onto textiles and garments. It uses inkjet (water-based inks) technology to print whatever graphic you want onto the shirt. You have the ability to print whatever you desire. DTG printing allows for a lot of variation compared to other printing technologies. The ink is completely safe and dries quickly. The ink will soak into your garment itself and become part of the shirt. That means there’s no chance for the graphic to crack, peel, or wash away over time.
SUBLIMATION PRINTING
WHAT IS SUBLIMATION?
Sublimation printing is a specific process of printing that first involves printing onto a special sheet of paper, then transferring that image onto polyester or a polyester mix material. The ink is then heated until it disintegrates into the fabric. The process of Sublimation lasts a long time, and will not crack or peel over time.
WHAT CAN YOU SUBLIMATE ON?
For the best Sublimation results, it is best used with polyester materials. It can be used with a range of substrates that have a polymer coating, such as mugs, mouse pads, coasters, and polyester and polyblend garments.
NEW LAUNCHES
ARE THE PIECES LIMITED?
Unfortunately with the ongoing supply chain delays, the stock is always limited and often sells out within hours due to popularity. After we sell out, we can not promise when we are able to restock our items.
Therefore, always keep an eye on our social media for information. Follow us on Instagram.
SHIPPING
HOW LONG IS SHIPPING?
After your payment is processed, we normally will ship within 7-10 days or sooner. We are as excited as you are to receive your new item(s). Due to unforeseen circumstances and the ongoing COVID-19 pandemic, longer shipping times are expected. Thank you for your understanding.
CAN I TRACK MY ORDER?
Yes, you will be provided with a tracking number, once we ship your product. You will receive the info via E-mail.
IS SHIPPING WORLDWIDE?
Yes, shipping is worldwide.
HOW MUCH DOES THE SHIPPING COST?
Depending on your location, shipping prices may vary due to customs/tariffs/duties/taxes.
RETURNS & EXCHANGES
HOW DO YOU MANAGE RETURNS?
Please read the return policy here to see if you qualify for a return.
WHAT’S YOUR RETURN POLICY?
Returns are accepted on all unworn, undamaged items within 14 days of purchase. Reach out to us here.
CODES (DISCOUNTS/SALES/EARLY ACCESS)
EARLY DISCOUNT CODE, WHAT IS THAT?
The Early discount (sale) code is a code that is made for you personally, which you can use only to buy your favourite products.
HOW DO I GET AN DISCOUNT CODE?
We usually give out discount codes to loyal fans via Instagram. If you want a code, show some love on social media and you will get a chance to get one!
PREORDERS
WHAT IS A PREORDER?
Certain products or designs will be available to preorder ONLY due to quantities or popularity. Those who preorder, will guarantee their order and secure their size and colour.
BRICK & MORTAR
WHERE ARE YOUR STORES LOCATED?
We currently only sell online and do not have any stores or any partnerships with local stores.
SUSTAINABILITY
ARE YOU SUSTAINABLE? DO YOU USE SUSTAINABLE PRODUCTS?
Yes, we try to be as sustainable as possible in our processes and by selecting vendors who do the same. We strive for continuous improvement when it comes to the environment and our planet,
We will never use or harm animals in the process of our production, and will always use alternatives to fur/leather etc.
DIDN’T FIND YOUR QUESTION?
WHERE DO I ASK FURTHER QUESTIONS?
If you would like to ask further questions which are not answered in this FAQ, please send us a message on Instagram or Facebook @domuchinc. For more complex issues, kindly use our contact form. Contacting us via the form may take up to 48 hours to process.